This Peake safe was locked open. A careful customer thought that there was a problem with the lock and before disaster struck removed the contents and locked it in the open position. The safe is fitted with a Lagard 33e comboguard. There have been a few reported problems with these over the years but on the whole there a very good reliable lock. Code input gave the correct sounds but I could not hear the solenoid activate. Batteries or fault on the pad or wire possibly. I stripped the lock down and tested each component with a specially adapted keypad and electrical testing equipment. I stripped the lock down into components and tested each one. Once the lock was accepting the users code I reinstalled it into the safe and tested several times just in case! Thank you very much for the tea and biscuits!